Last Updated: October 7, 2026

1. Introduction

This Privacy Policy describes how Finder’s Friend LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, discloses, stores, and protects information when You use our Website and Services.

Finder’s Friend LLC provides research, development, innovation, solution-building, and selected online publication services, including the Finder’s Friend® Event Flyer Page Service.

By accessing or using our Website, submitting information, placing an order, or engaging our Services, You acknowledge the collection and use of information as described in this Privacy Policy.

2. Interpretation and Definitions

Interpretation

Capitalized words used in this Privacy Policy have the meanings described below, whether they appear in singular or plural form.

Definitions

  • Company (“We,” “Us,” or “Our”) means Finder’s Friend LLC.
  • CCPA/CPRA: California Consumer Privacy Act and California Privacy Rights Act.
  • Customer Content means information, files, images, event flyers, graphics, logos, text, links, and other materials submitted by a customer in connection with a Finder’s Friend® Service.
  • Event Flyer Page means a publicly accessible webpage created by Finder’s Friend® using customer-supplied event information and Customer Content.
  • GDPR: General Data Protection Regulation (European Union).
  • Personal Information means information that identifies, relates to, describes, or could reasonably be linked with an identifiable individual.
  • Service means the Website and the research, development, innovation, solution-building, online publication, and related services offered by Finder’s Friend LLC.
  • Service Provider means a third party that processes information or performs services on behalf of Finder’s Friend LLC.
  • User, You, or Your means the individual accessing or using the Website or Services.
  • Website means the Finder’s Friend website available at https://www.findersfriend.com

3. Information We Collect

Depending on how You use our Website and Services, Finder’s Friend LLC may collect the following categories of information:

  • Contact Information: such as Your name, email address, telephone number, mailing address, and other information You provide when contacting us or placing an order.
  • Order and Transaction Information: such as order number, purchased Service, payment status, transaction-related details, and information needed to process or administer an order. Payment card information is generally processed by third-party payment providers rather than stored directly by Finder’s Friend LLC.
  • Service Request Information: information You provide in forms, questionnaires, messages, project descriptions, research requests, or other communications related to a Finder’s Friend® Service.
  • Customer Content: files, photographs, graphics, logos, event flyers, text, links, documents, and other materials You submit for review, research, development, publication, or other Service-related purposes.
  • Event Information: for the Event Flyer Page Service, information may include the event title, host or presenting organization, event date, time, venue, address, event description, website links, and other event-related information You choose to provide.
  • Publication Information: information intentionally designated for public display on an Event Flyer Page, including the submitted event flyer, event details, public website links, and other approved Customer Content.
  • Communications: emails, contact-form submissions, customer-service messages, clarification requests, and other correspondence between You and Finder’s Friend LLC.
  • Technical and Usage Information: such as IP address, browser type, device information, referring pages, pages visited, cookies, analytics information, and other technical data automatically collected when You use the Website.
  • Legal and Compliance Information: information reasonably necessary to address copyright complaints, DMCA notices, fraud prevention, disputes, legal obligations, or enforcement of our policies.

Finder’s Friend LLC does not intentionally collect sensitive Personal Information unless it is necessary for a specific Service or legal purpose and You choose to provide it. Customers should avoid submitting sensitive, confidential, or unnecessary personal information in materials intended for public publication.

4. How We Use Your Information

We may use the information we collect to:

  • Provide, maintain, perform, deliver, and improve our research, development, innovation, and other customer services, including the Finder’s Friend® Event Flyer Page Service.
  • Create, publish, maintain, and display Customer Content on a public Event Flyer Page when authorized by the customer.
  • Process transactions, administer orders, and manage Service requests.
  • Communicate with You regarding inquiries, submissions, clarifications, updates, customer service, and support.
  • Analyze Website usage, troubleshoot technical issues, and improve user experience.
  • Prevent fraud, misuse, security incidents, and other harmful activity.
  • Comply with legal, regulatory, contractual, and policy obligations.
  • Establish, exercise, or defend legal rights when reasonably necessary.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to support Website functionality, improve user experience, understand Website usage, and help maintain the security and performance of our Services.

Types of cookies and similar technologies may include:

  • Essential Cookies: Required for core Website functionality, security, checkout, and other necessary features.
  • Analytics Cookies: Help us understand how visitors use and interact with the Website.
  • Functional Cookies: Support preferences, usability, and enhanced Website features.
  • Advertising or Marketing Cookies: May be used by Us or third-party service providers to measure advertising effectiveness or provide relevant marketing, where applicable.

You may control or limit certain cookies through your browser settings and, where available, through the cookie or privacy controls provided on our Website. Disabling certain cookies may affect Website functionality.

For additional information, please review our Cookie Policy.

6. Sharing Your Data

We may share Your information with:

  • Service Providers, such as payment processors, website hosting providers, form providers, email providers, analytics services, and other vendors that help us operate the Website or provide Services.
  • Business partners or contractors, when reasonably necessary to perform or deliver a requested Service.
  • Legal, regulatory, or governmental authorities, when required by law, legal process, or when reasonably necessary to protect rights, safety, security, or prevent fraud or abuse.

We do not sell Your Personal Information for monetary consideration.

Event Flyer Page Service: Certain Customer Content submitted through the Event Flyer Page Service is intended for public display. When You authorize publication, Finder’s Friend LLC may publish the approved Customer Content on a publicly accessible Event Flyer Page and make that content available to anyone who accesses, receives, scans, shares, or otherwise obtains the Event Flyer Page URL or QR code.

Information collected for order processing, customer service, account administration, payment administration, internal records, or other internal business purposes will not automatically be displayed on the Event Flyer Page unless it is included in Customer Content authorized for publication.

7. Data Retention:

We retain Personal Information and Customer Content only for as long as reasonably necessary to provide Services, meet legal or operational requirements, resolve disputes, and enforce agreements. For additional information, please review our Data Retention & Deletion Policy.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Where appropriate, access to Personal Information is limited to individuals and Service Providers who need the information to perform legitimate business functions.

However, no method of transmission over the internet, electronic storage, or security system is completely secure. Accordingly, Finder’s Friend LLC cannot guarantee the absolute security of information.

9. Your Rights

Depending on your location and applicable law, You may have certain rights regarding your Personal Information.

9.1 GDPR Rights (EU/EEA Users)

Where the GDPR applies, You may have the right to:

  • Request access to Personal Information We hold about You.
  • Request correction of inaccurate or incomplete Personal Information.
  • Request deletion of Your Personal Information, subject to applicable exceptions.
  • Request restriction of certain processing activities.
  • Object to certain processing activities.
  • Request portability of certain Personal Information in a commonly used format.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with an appropriate data protection authority.

9.2 CCPA/CPRA Rights (California Residents)

Where the CCPA/CPRA applies, California residents may have the right to:

  • Know the categories and specific pieces of Personal Information collected about them.
  • Know the categories of sources from which Personal Information is collected.
  • Know the purposes for which Personal Information is collected, used, or disclosed.
  • Request correction of inaccurate Personal Information.
  • Request deletion of Personal Information, subject to applicable exceptions.
  • Request information regarding categories of Personal Information disclosed to third parties.
  • Opt out of the sale or sharing of Personal Information where applicable.
  • Limit certain uses and disclosures of Sensitive Personal Information where applicable.
  • Receive equal service and pricing and not be unlawfully discriminated against for exercising applicable privacy rights.

Finder’s Friend LLC does not sell Personal Information for monetary consideration.

To exercise an applicable privacy right, please contact Finder’s Friend LLC through the Contact Us page or by email at:

customer-service@findersfriend.com

We may need to verify Your identity before completing certain requests and may retain information when required or permitted by law.

10. Children's Privacy

Our Services are not directed to children under the age of 13.

We do not knowingly collect Personal Information directly from children under 13 without appropriate authorization. If You believe that a child has provided Personal Information to us in violation of applicable law, please contact us so that We can review the matter and take appropriate action.

For additional information, including our treatment of customer-submitted content involving minors, please review our Children’s Privacy Policy (COPPA Compliance).

11. International Data Transfers

Your information may be transferred to and processed in locations outside of Your jurisdiction, including the United States.

By using our Services, You consent to such transfers in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, legal requirements, or other operational needs.
Any changes will be posted on this page with an updated “Last Updated” date. Unless otherwise required by applicable law, changes will apply prospectively.

13. Contact Us

For questions regarding this Privacy Policy or to exercise applicable privacy rights, please contact Finder’s Friend LLC:

14. Acceptance of Policy

By accessing or using our Website, submitting information, placing an order, or engaging our Services, You acknowledge that You have read and understood this Privacy Policy.