Last Updated: February 15, 2025

1. Introduction

This Privacy Policy describes how Finder’s Friend LLC ("Company," "We," "Us," or "Our") collects, uses, discloses, and protects Your information when You use our Website and Services.

Finder’s Friend LLC provides research, development, and innovation (RDI) services. By using our Services, You agree to the collection and use of Your information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Company: Finder’s Friend LLC

Website: https://www.findersfriend.com

User ("You"): The individual or legal entity accessing the Service

Personal Data: Any information related to an identified or identifiable individual

Service Provider: A third party that processes data on Our behalf

Cookies: Small files stored on Your device that track website usage

GDPR: General Data Protection Regulation (EU)

CCPA/CPRA: California Consumer Privacy Act and California Privacy Rights Act

3. Information We Collect

3.1 Personal Data

While using Our Services, We may collect personally identifiable information, including:

  • Name and email address
  • Project descriptions, submissions, or inquiries related to research and development requests
  • Payment and billing information (processed securely by third-party providers)
  • IP address and device information

3.2 Usage Data

We may automatically collect certain information, including:

  • Browser type and version
  • Pages visited and time spent on the Website
  • Date and time of access
  • Interaction and navigation data

3.3 Data from Third-Party Services

If You interact with third-party platforms (such as Google or social media services), We may receive limited information such as:

  • Profile name and email address
  • Publicly available account information

4. How We Use Your Information

We use Your information to:

  • Provide, maintain, and improve our research, development, and innovation services
  • Process transactions and manage service requests
  • Communicate with You regarding inquiries, updates, or support
  • Analyze Website usage and improve user experience
  • Comply with legal and regulatory obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance functionality and user experience.

Types of cookies may include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how users interact with the Website
  • Functional Cookies: Improve usability and personalization

You may control cookie settings through Your browser preferences.

6. Sharing Your Data

We may share Your information with:

  • Service Providers (e.g., payment processors, analytics tools)
  • Business partners where necessary to deliver services
  • Legal authorities when required by law or to protect rights and safety

We do not sell Your personal data.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Your information.

However, no method of transmission over the internet or electronic storage is completely secure, and We cannot guarantee absolute security.

8. Your Rights

8.1 GDPR Rights (EU Users)

  • Right to access and correct Your personal data
  • Right to request deletion of Your data
  • Right to data portability
  • Right to object to processing under certain conditions

8.2 CCPA/CPRA Rights (California Users)

  • Right to know what personal data is collected
  • Right to request deletion of personal data
  • Right to opt out of certain data uses

To exercise Your rights, please contact us using the information below.

9. Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal data from children. If You believe that a child has provided us with personal data, please contact us and we will take appropriate action.

10. International Data Transfers

Your information may be transferred to and processed in locations outside of Your jurisdiction, including the United States.

By using our Services, You consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and reflected by the updated date.

12. Contact Us

For questions regarding this Privacy Policy, please contact us:

  • By email: customer-service@findersfriend.com
  • Through the Customer Support Form on our Website

13. Acceptance of Policy

By using our Website and Services, You acknowledge that You have read and understood this Privacy Policy.